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Our Services

Managed Services
& IT Solutions

From day-to-day IT management to strategic infrastructure planning — we're your complete, trusted technology partner.

Managed Service Provider

IT Services

Managed IT Services

Our primary goal is to take care of the day-to-day IT operations and responsibilities, allowing your organization to focus on core activities.

  • Proactive monitoring
  • System administration
  • Software updates & patch management
  • IT strategy planning

Help Desk Support

We provide technical support, both remotely and on-site, to address IT issues, troubleshoot problems and resolve issues promptly.

  • Remote & on-site support
  • Ticketing & issue tracking
  • User account management
  • Fast response times

Endpoint Protection

Comprehensive antivirus, malware detection, and intrusion detection to protect every device in your environment.

  • Antivirus & malware protection
  • Intrusion detection
  • Security audits
  • Threat response

Network Design & Security

Tailored network architecture, implementation, and ongoing security management for your unique environment.

  • Network design & implementation
  • Firewall management
  • Wi-Fi deployment
  • Security assessments

Data Backup & Recovery

Collaborate with us to develop a comprehensive data backup and recovery plan tailored to your objectives.

  • Automated backups
  • Disaster recovery planning
  • Cloud & local backup solutions
  • Recovery testing

Cybersecurity

We implement measures to protect your data: firewall management, antivirus/malware/intrusion detection, security audits & more.

  • Security policy development
  • Vulnerability assessments
  • Compliance guidance
  • Staff security training

Physical Security & Surveillance

We assist in the deployment of a comprehensive security system tailored to your needs.

  • Camera system design
  • Installation & configuration
  • Cloud management (Verkada)
  • Ongoing maintenance

Cloud Phone Systems

We integrate cloud phone services like Zoom with your current equipment for easy communication and cost savings.

  • Zoom Phone integration
  • Number porting
  • Hardware provisioning
  • Ongoing management

Email Setup & Security

A must-have for every business. Spam filters, virus scanning, malware detection and sandboxing before the email hits your inbox.

  • Microsoft 365 setup
  • Spam filtering
  • Email archiving
  • Security hardening

Microsoft 365 Services

Managing licenses, migration services, user account management and assistance with everyday administration.

  • License management
  • Migration services
  • User administration
  • SharePoint & Teams setup

Solutions Provider

Products We Offer

We partner with education, government, businesses, and non-profits to enhance the buying process through cost savings, direct support, and expert consultation.

Computers & Servers

Dell, Lenovo, and HP business-grade desktop and laptop solutions

Surveillance Systems

Verkada cloud-managed IP cameras and access control

Wi-Fi Solutions

Ruckus Wi-Fi 7 enterprise access points and controllers

Firewalls

Check Point and SonicWALL next-generation firewall appliances

Interactive Displays

Newline interactive panels for classrooms and conference rooms

Cloud Phone Systems

Zoom Phone integration for modern cloud communication

Ready to get started?

Let's find the right solution for your organization.

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ProMAS Technology Works

A first-generation, family-owned technology company based in Arkansas. Trusted partners in technology since 1998.

"Unless the Lord builds the house, those who build it labor in vain."

— Psalm 127:1

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© 2026 ProMAS Technology Works. All rights reserved.

28 Years of Exceptional Service · Founded 1998 · Russellville, AR